Claned

Online assessments rely on a stable internet connection and compatible browser to function properly. Despite best efforts, technical issue...

What to Do If Your Online Assessment Disconnects or Freezes

Did you notice an error in your certificate? This article explains what you need to do!
Error in the name, do this:

The certificate name ...

There is a mistake in my certificate. What should I do?

This article will explain you to how you can see your test or assessment results. Use these instructions to see your current score and pos...

I have a question about my test/grade/results

In courses where manual grading is needed, certificates are not sent automatically after completing a course. Your instructor will grade y...

What to do when I haven't received my certificate?

Seeing 50% on Your Assessment? Here's What It Means
Noticing that your assessment progress shows 50% can be confusing, especially when you...

My assessment progress is 50%. What should I do?

 
Claned Support is not authorized to give learners a retake as it is up to the school or organization to decide what their policy is.
The...

How do I retake my test?

Grades and Certificates

Find answers and get help from Intercom Support and Community Experts

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