If none of the articles in our Help Center solve your issue, you can contact our Support Team at [email protected].
To help us resolve your issue as quickly as possible, please include the following information in your message:
Links to relevant boards – Direct links help us locate the exact area where you're experiencing issues
User email addresses – Include the email of any affected users so we can quickly access the right accounts
Detailed description of the issue – Explain what you were trying to do, what happened instead, any error messages you received, and provide a step-by-step explanation of what you were doing when the issue occurred
Screenshots – Attach any relevant screenshots that show the issue or error messages
Why this matters: The more context you provide upfront, the faster we can troubleshoot and resolve your issue. Without these details, we'll need to follow up with additional questions, which delays the resolution process.
Our team typically responds within 24-48 hours. We're here to help!